Students’ Perception of the Organisation and Administration of the Study Centres of the National Open University of Nigeria (NOUN)
Keywords:
Organisation, Administration, Study Centres, Learners’ SatisfactionAbstract
This study was carried out to investigate students’ perception of the organisation and administration of the study centres of the National Open University of Nigeria (NOUN). The two sampled study centres are McCarthy Study Centre in Lagos and Awa-Ijebu in Ogun State. This study was motivated by students’ complaints of non-availability of course materials and poor distribution channels, to mention but a few. This research was carried out using a survey design. A sample of 120 students was randomly selected from 6 schools. The instruments used were questionnaires. Simple percentage and chi-square (X2) distribution was used as a test statistics in testing the hypotheses. From the findings, it was discovered that there were delays in logistics of printing and distribution of course materials. Also, it was revealed that students did not make use of facilities provided by the University that would help them in their academic work, like the library and counselling services. Based on the findings, it was recommended that management should remove administrative bottle neck so that learners would be able to collect their course materials on time, hence prompt submission of tutor-marked assignments. Students should be encouraged on the imperativeness of global ICT compliance and the need to acquire knowledge and practical skills on ICT.